We would be using Apple products such as iBeacon, iPhone, and/or Apple Watch for the project. This meant we needed to better understand how the products function. This information was easily available on the Apple website. We read papers and books on accessibility. Since I was undertaking the role of designing and prototyping the system, I heavily referenced Apple's human interaction guidelines. For the course of the project, it was my UX gospel. I watched several videos on how a BVI person interacts with the device. There are several videos and papers out there that can help you reflect on their experience. I consulted with professors and seniors who had previously worked with BVI users to guide me through the design process.

Persona: 

Our persona is Isabella. She is 18 years old and recently got admitted to the college of design at NC State University. She was born blind.

Scenario:

As a first year student, Isabella isn’t comfortable navigating the College of Design on her own. She volunteers to join a working group focused on making the school more accessible. The group works with a facilities manager, to develop an app and set up iBeacons to help BVI users in navigating the school.

Isabella has a presentation in Brooks Rotunda the next day. She needs to print a poster but, she’s only printed once before using the printer in the basement of Brooks. She hasn’t tried to print since the app and iBeacons were set up.

I began with lo-fi wireframes for different features. Once I got the storyboard, I began iterating on hi-fi wireframes and began designing them on Sketch. I prototyped the interactions using Principle. After a couple of rounds of critique and feedback, I was able to improve on the design and we recorded a video of how the experience could play out.